VERY IMPRESSED WITH THE OVERALL SALES EXPERIENCE BESTOWED UPON ME, BY THE STAFF OF GARTNER BUICK/HYUNDAI/SAAB, IN GENERAL... AND BY MICHAEL MIRANDA---IN PARTICULAR.  THE EXPERIENCE WAS REMARKABLE---DUE IN PART TO THE TREMENDOUS SALES KNOWLEDGE---NOT ONLY OF GARTNER'S NEW HYUNDAI PRODUCTS---BUT OF THEIR USED INVENTORY, AS WELL.  THAT IS WHERE THE DIFFERENCE LIES.  IN FACT---TRUTH BE TOLD---THE PROOF IS IN THE PUDDING.  HAD MR MIRANDA NOT TAKEN THE TIME TO CAREFULLY LISTEN TO ALL THE NUANCES OF THIS 50-YEAR OLD CAR BUYER---WE WOULD HAVE MISSED A POTENTIAL WINNER----A REAL DIAMOND IN-THE-ROUGH---IF YOU WILL.  THE EXPERIENCE AT GARTNER IS TRULY ONE TO BE CHERISHED.  TAKE YOUR TIME, LISTEN TO YOUR CUSTOMER, AND HOPEFULLY A MEETING OF THE MINDS WILL TAKE PLACE.  THANK YOU VERY MUCH FOR ALL YOUR TIME AND EFFORTS, SINCERELY, STEVEN H. JOHANSEN