Reviews of Russ Rigo

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Gartner Has The Best Used Car Selection Says This Glen Ellyn Customer

by Pat Enright (Glen Ellyn, IL) on July 27, 2011
Salesperson: Russ Rigo
Department: Sales

Always have seen Gartner ads and a neighbor highly recommended them so we went.  Russ and Roland treated us very well and the whole experience was great.  The selection and quality of used cars was the best we saw in the southwestern surburbs.  Took home a great car at a great price.  Would recommend you check out a Gartner dealership if your serious about buying a car.  They treat you well and our good people.

Our reply

Dear Pat,

I'm so happy to hear you found exactly what you were looking for, and please also thank your neighbor for the recommendation.  Thank you for such a glowing review.

Regards,

Roland Gartner

Glen Ellyn Used Car Dealership


No Haggeling - No Back And Forth - Easy Deal at Gartner Hyundai

by christine a schmidt (Aurora, IL) on March 14, 2011
Salesperson: Russ Rigo
Department: Sales

 The most enjoyable buying experience I have had with a car to trade in ever. There was no real haggling back and forth. The financing was really easy.


"I Got A Great Deal On My Car From Gartner", says Brittany From Yorkville

by BRITANNI HUETTNER (Yorkville, IL) on February 9, 2011
Salesperson: Russ Rigo
Department: Sales

I got a great deal on my car from Gartner.  Only issue is the car wasn't ready when it was supposed to be, but it was a lack of communication between the sales department plus I bought the vehicle during the aftermath of the blizzard so they were very busy cleaning up snow.  All in all I would go back there to purchase a vehicle when I am ready to upgrade! :)

Our reply

Hi Brittani,

Thank you for venturing out in the aftermath of that blizzard!  Yes, clean up was a difficult task for all of us here at Gartner Hyundai, so I do apologize about the communication part of your transaction.

I'm sure with the amount of snow we received, that even though your car was cleaned up for your delivery, within a few miles of driving, it was probably covered in snow and salt again.  Please feel free to stop in for a free interior and exterior wash whenever your in the area.  Simply see your salesperson, Russ, or contact Jennifer Paine at 630-851-2500 x 113.

Sincerely,

Roland Gartner

Yorkville IL Hyundai Dealers


Ten Years Later, There Are Still A Lot of Familiar Faces at Gartner Hyundai Saab

by John E Mondlock (Carol Stream, IL) on January 31, 2011
Salesperson: Russ Rigo
Department: Sales

I bought a Sonata a Gartner Hyundai 10 years ago and it was obviously time to buy a new one. I wanted to give Gartner the first shot. When I went back, there was a lot of the same people there from before, which made it a lot more framiliar and enjoyable to make my purchase. Everyone from the GM, to Sales, to Financing was a pleasure to deal with, and I got what I wanted and more than a fair trade in value on my old Sonata. Maybe I won't wait so long to come back again.

Our reply

Hi John,

Welcome back to Gartner Hyundai, and thank you for the continued business!  Like you said, hopefully we will see you a little sooner next time around.  For now, though, enjoy your new Sonata!

Thank you,

Roland Gartner

Carol Stream IL Hyundai Dealer


"Buying a car at Gartner Hyundai was the easiest." Aurora Hyundai shopper review.

by Teri L Lawn (Aurora, IL) on October 22, 2010
Salesperson: Russ Rigo
Department: Sales

Buying a car at Gartner Hyundai was the easiest.  I love the no pressure sales.  Russ was very helpful handling the sale and Joe was great with the financing and paperwork.  I look forward to doing business here for a long time.



Bolingbrook Couple Had A Wonderful Experience at Gartner Hyundai Saab

by John R. Wanner (Bolingbrook, IL) on October 4, 2010
Salesperson: Russ Rigo
Department: Sales

Enter your review here  We had a wonderful experience shopping for a new car.  We had just decided to "drop" in and look around.  Russ was very informative, but not "pushy".  We came back the next day and purchased our car.   Russ made everything easy for us, and even more so when we decided to purchase the car protection service, coming in early on a day, he was not due to come in until later in the day, just to take our car over to be processed.  Thank you very much.  We have already recommended you. 

 

Our reply

Dear Mr. & Mrs. Wanner,

Thank you for your kind review. I am pleased to hear what a great job Russ Rigo did in assisting you with the purchase of your Hyundai Sonata.  Additionally thank you for the referrals!!!!

Sincerely,

Roland Gartner

Bolingbrook Hyundai Dealer

Certified Hyundai Dealer Bolingbrook


Another Satisfied Customer at Gartner Hyundai Saab

by Terry K O'Malley (Aurora, IL) on October 4, 2010
Salesperson: Russ Rigo
Department: Sales

Russ was a very nice person to work with. He did a great job informing us on what was going on with the cars we wee interested in.

Our reply

Dear Terry,

Thank you for the kind words about Russ Rigo! Thank you for your business here at Gartner Hyundai!

Regards,

Roland Gartner

Aurora Hyundai Dealers

Hyundai Aurora


Review by Tony Godek (Bartlett, IL)
on August 2, 2010


Salesperson: Russ Rigo
Department: Sales

I wish buying a car didn't take so long! I waxed the car yesterday and found a couple of imperfections with the paint. Other than that everything was good. Dealt with Russ and then dealt with Nelson. The first offer for the car was a little high considering it was a demonstration car and had almost 6000 miles on it. But I thought we came to  a reasonable agreement on the final price. I liked that Russ called the next day and told me I could call him with anytime with questions. Love the car.  


Review by Leo Heidemann (Rockford, IL)
on July 27, 2010


Salesperson: Russ Rigo
Department: Sales

Russ was very helpful and very pleasant to work with. We didn't feel any pressure to buy. Russ and Scott Lupo worked hard to let us take our new Santa Fe home that very afternoon. 

Leo and Dianne Heidemann


Review by Barbara K Tuma (Yorkville, IL)
on April 7, 2010


Salesperson: Russ Rigo

This is my 3rd Hyundai purchased from Gartner Hyundai.  Keep up the great Sslesmanship and hats off to Russ! 


John from Naperville has a great experience with Russ

by JOHN A (Naperville, IL) on August 18, 2009
Salesperson: Russ Rigo

Your sales executive, Russ Rigo and Finance Manager, Scott Lupo, are great. They are really customer-oriented people and are asset to your company. And your place of business is one of the cleanest, if not cleanest of all auto dealership I've been to.


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