Enter your review here I have just purchased my second Santa Fe from Gartner and the reason is Erik.  When I went in to look at the Santa Fe I explained I was just looking and Erik was fantastic.  He explained the differences Hyundai has made since I purchased my Santa Fe 4 years ago but also what has stayed the same.  He explained the differences in engines completely so that I could understand since I do not do mechanics well.  Erik was not "pushy" but was very patient answering all my questions.  I ended up purchasing a new Santa Fe from Gartner and it was because of Erik.  Interesting enough though was the pleasant experience of Gartner.  It was a combined effort of Erik, Jason and finance that got me into my new Santa Fe.  I am telling everyone to go to Gartner.  One last point is that I found it interesting that everyone was friendly and helpful.  Everyone had a smile on their faces and everyone offered assistance - it shows Gartner has a great team.

I was very pleased with my experience buying a new 2010 Veracruz at Gartner.  I feel we got a good deal on our trade-in and on the lease for our new vehicle.  Erik and the other people involved did not pressure us, which is good because my husband and I really dislike high pressure sales tactics.  We don't want to play games and just want the facts about the price of the car, which we got at Gartner.  

The only negative thing I have to report is that I discovered, 2 days after getting my Veracruz and while on a 700 mi (round trip), that the cruise control does not work.

I gave 4 stars b/c I rarely, if ever, give anyone or any business the highest rating.

I just picked up my Santa Fe yesterday.  I love the car.  Eric was a wonderful salesman.  Everyone made the experince wonderful.

Thank You

I waited a few months to write this review because buying a car is a huge expense and an exciting experience.   In retrospect this was the best car-buying experience I have ever had.  The was the first time I purchased a car alone. 

First, I can't commend my salesperson, Erik Carrizales highly enough.  He was knowledgeable about the specs of the car.  He answered all my questions.   He was helpful and let me know what I could expect from the vehicle from the lumbar supported seat down to the tires.  He was a good listener and matched the car to my needs.  (I wanted a car that could easily transport my labrador)  He was friendly and easy to talk to and checked on me several times because the Cash-for-Clunkers paperwork took a long time. 

Next-every single person I encountered was friendly and assisted me.  This included the finance person and other sales people.  I felt welcome walking into the huge intimidating showroom.  The office staff checked on me when I was waiting to make sure that I had been helped.   Lastly, I am convinced that I got the best possible price for this car-before the Cash for Clunkers rebate.  I shopped around for 6 months and visited 12 dealers and feel that Gartner Hyundai gave me the best deal I could find. 

Two months later-I'm delighted with the performance of my vehicle. 

The whole experience of buying a car at Gartner was excellent! It was quick, efficient, and so much less time-consuming than we had feared. Erik was excellent and helpful.

I liked the equipment on the Veracruz Limited and Erik did an excellent job with out wasting my time in showing me how to use all of the control features in the cockpit --- enough said I bought the veracruz.

We were referred by a friend who assured us that we would find the best deal on a new Santa Fe at Gartner.

By a stroke of luck we met Jenny and, after a short conversation, we knew we had finally arrived in the right place.

She introduced us to Erik Carrizales who showed us several new vehicles and patiently answered all our questions.  We found him to be highly knowledgeable, friendly and genuinly interested in finding the right car for us.

We felt as if they were working for us instead of the dealership. 

Our friend was right.  We did get the best deal at Gartner.

Our thanks and best wishes to Jenny, Erik and Scott.

We will recommend you to our friends.

Thanks for all the attentiveness and responsiveness despite it being a busy Saturday and everyone trying to completely understand and deal with the complexities of the CARS gov't program.