Reviews of Eddie Elgawli

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Donald T. of Aurora IL Reviews Gartner Cars

by Donald A Turner (Aurora, IL) on November 15, 2011
Salesperson: Eddie Elgawli
Department: Sales

Eddie was very helpful and knowledgable. I would definitely buy another car from him.


No Pressure - Best Car Buying Experience in 63 Years at Gartner Hyundai

by LEONARD MANNING (Aurora, IL) on November 4, 2011
Salesperson: Eddie Elgawli
Department: Sales

I would like to thank both Eddie and Jim the finance officer at Gartner for the most enjoyable car buying experience I have had in my 63 years. Eddie educated me about the product, gave me all the information about valuable options, and than sat back and allowed me to make my own decisions. No high presure, never felt patronized, and always respected. After offering me what I considered a very fair price for my Hyundai Santa Fe he offered me  additional money saving interest on factory financing. As I sat waiting for my paperwork to be completed I saw Ed outside with a wrench , sweating in an effort to remove the rusted bolts from my license plates so he could install them on my new vehicle. I said Ed get one of the youngsters fron service to do that. His answer, when I start with a customer I handle every thing begining to end myself, I was impressed. I also would like to express my gratetude to Jim the finance officer, for presenting me with the information that allowed me to decide to enjoy a 100,000/10yr bumper to bumper warrentee, for less in a month than I spend on pizza in a week, again no pressure he provided me with the info and I made my own decision. I realize these are not the kind of things one is used to hearing about a car dealership, but  believe me I will be back to take advantage of their service dept. and eventialy to purchase another car. Give them a try I think you'll be glad you did.     

Our reply

Dear Leonard,

Wow!  Thank you for such a wonderful review!!! 

I've already complimented Eddie on a job well done.  Thank you for taking the time to let me know. 

Sincerely,

Roland Gartner

Aurora IL Hyundai Santa Fe Dealer

 


Great Customer Service At Gartner Hyundai Saab

by Lawrence P. McNamara (Naperville, IL) on October 26, 2011
Salesperson: Eddie Elgawli
Department: Sales

Eddie and Jason are top notch!  Great customer service!


Repeat Gartner Hyundai Customer Has Another Great Experience

by Lou Ann Hoffman (Yorkville, IL) on October 24, 2011
Salesperson: Eddie Elgawli
Department: Sales

Having purchased a vehicle from Eddie in 2008, I was back to purchase a new Santa Fe last week. In our changing sales market, it is rare to deal with the same person twice in a 3 1/2 year time span.  Eddie is professional, helpful and did all he could to get me the vehicle I wanted the next day! Not only did he do his sales job, he went beyond the call of duty to take care of an issue I was having with XM radio.  I am grateful for his help and will certainly refer anyone looking at Hyundai to Eddie. Thanks!

Our reply

Dear Lou Ann,

Thank you for once again choosing Gartner Hyundai for your vehicle needs.  Your continued business is so appreciated.

Congratulations on your new Santa Fe.  Hope all is well with your XM Radio.

Sincerely,

Roland Gartner

Yorkville IL Hyundai Dealer


Bartlett IL Customer Gives Gartner Hyundai Saab A Great Review

by Jason Bucatch (Bartlett, IL) on October 13, 2011
Salesperson: Eddie Elgawli
Department: Sales

Eddie was extremely helpful,prompt,professional, and courteous. He guided us through from start to finish in a prompt manner even though we just decided to buy a car late on a Friday evening. He remained gracious all the while.

Our reply

Dear John,

Thank you very much for your business and congratulations on your new Hyundai Elantra. 

Sincerely,

Roland Gartner

Bartlett IL Hyundai Dealer


A Pleasant Buying Experience At Gartner Hyundai Saab in Aurora, IL

by Nafisa Ghadiali (Downers Grove, IL) on October 10, 2011
Salesperson: Eddie Elgawli
Department: Sales

We entered the dealership just to check it out and ended up buying the car in about 3 hours, thanks to the professionalism of Eddie. He not only educated us about Hyundai, but walked us thru the process without being pushy or aggressive. He honored and valued our time and preferences, answered not just our questions, but readily talked to our son from out of town to make us and him feel at ease.  Overall a very pleasant and satisfying experience.

Our reply

Dear Nafisa,

Thank you for such a kind review.  Sounds like Eddie did a great job.  Thank you for taking the time to let me know.

Sincerely,

Roland Gartner

Downers Grove IL Hyundai Dealer


Wonderful Experience At Gartner Hyundai Thanks to Eddie Elgawli

by Kristina Budajeva (Lockport, IL) on October 8, 2011
Salesperson: Eddie Elgawli
Department: Sales

Wonderful experience with Eddie. I could not be any happier. Very personable, not like your typical salesman. I wanted a black on black Hyundai Elantra Limited, which is kind of hard to find that combination in this hot market for the Elantra. Although it took a couple weeks, I was able to get exactly what I wanted. He was very straight forward with me in regards to timing and how long it would take to get my new car along with other stuff. I've been to many other dealerships throughout my search for a new car and Eddie was the best dealer to work with. He has always answered my phone calls, and answered all of my questions. Overall, I would reccomend Eddie to all future car buyers !!!

Our reply

Dear Kristina,

Congratulations on your new Elantra Limited.  Yes, the Black on Black combo is extremely difficult to find right now, so I also thank you for your patience.  I am so pleased to hear about your wonderful experience here at Gartner Hyundai.

With Thanks,

Roland Gartner

Lockport IL Hyundai Dealer


"Best Car Buying Experience Ever" - At Gartner Hyundai Saab

by Brian Stell (Oswego, IL) on September 24, 2011
Salesperson: Eddie Elgawli
Department: Sales

Eddie and the sales tean were great to work with.  Best experiance buying a car I have ever had.  Would recommend him to anyone.

Our reply

Hi Brian,

Thank you for such a kind review about Eddie.  I am very pleased to hear about your experience here at Gartner Hyundai Saab.  Thank you for giving us the opportunity to earn your business!

Sincerely,

Roland Gartner

Oswego IL Hyundai Dealer


Toyota VS Hyundai - Honda VS Hyundai and The Hyundai Elantra Wins!

by Joe Bruno (Aurora, IL) on September 23, 2011
Salesperson: Eddie Elgawli
Department: Sales

Did my research on Honda, Toyota, and Hyundai and then test drives. Research and 2 Elantra test drives and it was a no-brainer. Bought the Elantra and picked it up last week and I LIKE it. It is one nice, spiffy, enjoyable car to drive. Eddie was my salesperson and he was down-to-earth, very helpful, and absolutely non-pushy. Very happy with the car, Eddie, and my experience at yur dealership.

Our reply

Dear Joe,

Congratulations on your new Hyundai Elantra!!  I think you made a very smart decision.  Wishing you many years of happy and safe driving.  Welcome to the Hyundai Family!

Regards,

Roland Gartner

 


Great Car Buying Experience At Gartner Hyundai Saab in Aurora IL

by Tyler White (Winfield, IL) on September 13, 2011
Salesperson: Eddie Elgawli
Department: Sales

From start to finish, my experience with Gartner Hyundai was a great one.  Not to mention, I love my new ElantraEddie was very helpful and answered any questions I had.  And despite the late hour of my arrival (8:40pm), Jason in financing took time to explain the extended warranty and helped get a lower APR.  Gartner did not have the traditional dealership feel and I never felt pressured into any decision.  I appreciate that my questions were answered with facts instead of sale-driven opinions.  This fact alone will turn me into a return customer and I would gladly recommend Gartner to friends and family. 

Our reply

Dear Tyler,

Thank you for your business and congratulations on your new Elantra!  Thank you also for taking the time to write such a glowing review.

Sincererly,

Roland Gartner

Winfield IL Hyundai Dealer


Review by Lukasz Wrobel (Chicago Ridge, IL)
on August 29, 2011


Salesperson: Eddie Elgawli
Department: Sales

Eddie Elgawili does a great job as a salesman at Gartner Hyundai. He maid me very satisfied of my purchase. I'm pretty picky person but he found exacly what I was expecting , and for addition he gave me a great deal on my 2012 Hyundai Sonata. Eddie showed me step by step all the promotions that Gartner Hyundai offers and service they provide. Also  he was very helpful showing me all the features and equipment that Hyundai Sonata has. I'm really recommending  for everone to choose Eddie and Gartner Hyundai to buy a car.


"My Whole Experience At Gartner Hyundai Couldn't Have Been Better", Says This Plainfield IL Customer

by Muhammad Akhtar (Plainfield, IL) on June 7, 2011
Salesperson: Eddie Elgawli
Department: Sales

I just purchased a Sonata, on June 6.  Eddie was the sales person.  He was very curteous and professional.  He is an excellent salesperson and very knowledgeable. Maria Ivanova was the customer relation person I talked to on the phone.  Very pleasant and answered all my questions.  Extremely helpful person.

Eddie answered all my questions and found the car I was looking for.  Extremely helpful.  My whole experience starting with Maria to Eddie to the finance person could not have been better.  Would recommend this dealership.  No hassle, no pressure to buy.  I would give all the personnel 10 out of ten.  Excellent job.


Our reply

Dear Muhammad,

Wow, thank you for such a glowing review!  And, thank you for your business!

With Thanks,

Roland Gartner

Plainfield IL Hyundai Dealer


Another Happy Naperville IL Customer At Gartner Hyundai

by Jennie L Jacobsen (Naperville, IL) on May 28, 2011
Salesperson: Eddie Elgawli
Department: Sales

Eddie did a great job for us.  Thanks eddie

Our reply

Dear Jennie,

Thank you for your business!  Enjoy your new Sonata!

Sincerely,

Roland Gartner

Naperville IL Hyundai Dealer


"Gartner Hyundai Is The Place To Be" says Thomas From Chicago

by Thomas Winecki (Chicago, IL) on May 24, 2011
Salesperson: Eddie Elgawli
Department: Sales

I have just purchased a 2012 Hyundai Elantra. I was very happy with the sales person that sold me this car. These cars are selling very well and I was having a hard time finding them. Eddie wen the extra mile to see when a new vehicle is comming in and I was able to get notice ASAP. I was very happy with this sales person and the dealership. I would recommend this dealership if your looking for a new car or just want to trade in a gas guzzer. Gartner is the place to be.

 

 

Our reply

Dear Thomas,

Thank you for your kind review.  Congratulations on your new Elantra.  I know they are tough to come by, so I am happy to hear Eddie was able to find you the car you wanted.

Sincerely,

Roland Gartner

Chicago IL Hyundai Dealer


Another Excellent Experience At Gartner Hyundai in Aurora, IL

by gordon d postlewaite (Aurora, IL) on April 30, 2011
Salesperson: Eddie Elgawli
Department: Sales

My experience has been excellent.  Both the sales person and the sales manager were wonderful.  I will be an advocate for this dealership and for Hyundai.  I own a Tucson and it has performed extremely well and that is why I have bought my new Genesis.

Our reply

Dear Gordaon,

We are always happy to hear about a loyal Hyundai Owner.  Thank you for your business here at Gartner Hyundai, and congratulations on your new Genesis. 

Regards,

Roland Gartner

Aurora IL Hyundai Dealer


Gartner Hyundai Provided A Painless Experience For This Customer

by Jen B (Aurora, IL) on April 5, 2011
Salesperson: Eddie Elgawli
Department: Sales

After a very disappointing visit to another Hyundai dealer based on the recommendation of a family member, we ended up at Gartner.  Eddie met us at the door and had remembered my husband who was in a few days earlier to ask a few questions.  He made the entire process so painless and definitely made us feel like he was working for us. The 2011 Sonata we chose was not in stock, but Eddie promised it waould be there by the next day.  Even with the shortage of that specific car, the team made it happen and we were able to drive our Sonata home.

Our reply

Dear Jen,

Sorry to hear about your experience at one of our competitors.  However, thank you for sticking with Hyundai, and choosing Gartner Hyundai the opportunity to earn your business!  Happy we were able to find you the perfect Sonata, and I wish you many years of happy and safe driving.

Sincerely,

Roland Gartner

Aurora IL Hyundai Dealer


The 45 Minute Drive To Gartner Hyundai Was Well Worth It!

by Marge Hubacek (Forest View, IL) on March 8, 2011
Salesperson: Eddie Elgawli
Department: Sales

This is my second purchase from Gartner.  I love my 2011 Sante Fe.  Our salesman was wonderful.. Easy to work with and definately not pushy!  He took the time to answer all my questions and even set up my bluetooth for me.  Forest View is about a 45 minute drive but well worth it.  Jason Rezman the Business Manager was friendly and took the pain out of all the paperwork.  I would recommed the Gartner experience to anyone interested in buying a new car.

Our reply

Dear Marge,

Congratulations on your New Hyundai Santa Fe!  I'm happy to hear that you love the vehicle!  Thank you for your business, writing this review, and also for making the drive from Forest View!

With Appreciation,

Roland Gartner

Forest View IL Hyundai Dealer


First Time New Car Buyer Loves Her Tucson, Gartner Hyundai, and Eddie Elgawli!

by Sarah H (Naperville, IL) on February 17, 2011
Salesperson: Eddie Elgawli

I graduated from college last May and found a job in June, so my 2011 Tucson was my very first car purchase (which I got in November) and I am in love with it! There were other small SUVs that were a little cheaper, but I had already fallen in love with the Tucson. Not only was Eddie extremely helpful, he got me an iPod cord, silver pinstripes along the side of my car, AND the plastic cargo mat as presents because it was my first car. My dad was also very happy, because he said they'll usually just give you the keys and let you go, but Eddie got in the car with me and showed me how to work everything and even set up the bluetooth for me!

Our reply

Hi Sarah,

Wow, you've been busy.  Congratulations on your Graduation, Your New Career, and, of course, your new 2011 Hyundai Tucson.  It pleases me to hear what a superb job Eddie did, and that you and your father left Gartner Hyundai as satisfied customers.  Good luck with everything, and we hope to see your for your second new car purchase.

With Thanks,

Roland Gartner

Naperville IL Hyundai


Sarah From Naperville Got The Best Deal From Eddie and Gartner Hyundai!

by Sarah Martin (Naperville, IL) on February 15, 2011
Salesperson: Eddie Elgawli
Department: Sales

From the moment we walked in the door, Eddie was not only positive and helpful, but he was willing to do whatever it took to make us happy. Because I am currently paying for grad school and a wedding, my budget isn't the most flexible. Eddie and Scott went out of their way to make sure we were getting the best possible service and satisfaction. Both myself and my parents are thrilled with Hyundai's professionalism and support of our situation. We will continue to support Hyundai now and in the future when we are car shopping. Thanks again Eddie!!

-Sarah Martin

Our reply

Dear Sarah,

Congratulations on both Grad School and your wedding!  Thank you very much for your business and taking the time to write such a kind review! 

Sincerely,

Roland Gartner

Naperville IL Hyundai Dealer


Hyundai Sonata Saves Family From Serious Injury!

by Steve Gillis (Wheaton, IL) on February 14, 2011
Salesperson: Eddie Elgawli
Department: Sales

Just drove home my third Hyundai from Gartner, and while all our past shopping experiences were good, this one was excellent! 

Our salesman, Eddie Gawli, was patient, knowledgeable, and understanding as we changed our minds every few minutes :  lease vs purchase.  2010 vs 2011. New or pre owned.

Because our 2007 Sonata was destroyed in a terrible accident last week, we needed a vehicle quickly and although we did not know exactly what we wanted, we knew that we wanted to get it at Gartner Hyundai. Our Sonata saved my family from serious injury, and I wanted to get another one ASAP.

Eddie proved to be the calm in our storm.  He was very helpful in answering all the questions that we had and gave us some great advice on each issue.

I would heartily recomend Eddie to anyone who is thinking about buying or leasing a vehicle: no pressure, no sales pitch, just the facts and answers to the questions that you have and even the ones that you don't know that you have.

The man is great !

The cars are wonderful !

 

Our reply

Dear Steve,

I am very sorry to hear about your accident.  Thankfully, everyone was OK!  Thank you for taking the time to not only write such a glowing review of Eddie and Gartner Hyundai, but also for letting folks know just how safe Hyundai's really are.

Thank you for your continued business!  And once again, very relieved to hear that you and your family are safe after the accident.

Regards,

Roland Gartner

Wheaton IL Hyundai Dealer


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