I am pleased with the reception of your staff and to repair the car beforethe deadline. Thanks very much and I wish all the staff, "Gartner HyundaiSaab" in the daily sucses.

This is my third Hyundai from Gartner - second Sonata- Great Cars! and staff.

Mark Z and Dave in service go "above the call" to make things right!

I look forward to my next purchase!

Best regards,   Jim

Great service as usual.  The oil change took an hour.  Normally, it 20 minutes, but it was a busy day.

All of our service at Gartner has been truly exceptional!

We have a great rapport with the sales and service departments.  Thank you!  :)

Lou Kueltzo

I experienced a check engine light and acceleration difficulty around 3 o'clock on a Saturday afternoon. Was near the dealership and decided to drive in, anticipating leaving my car until Monday. David was the only service advisor available. He checked the car, said it looked like something that could be quickly fixed. I was on my way again in less than an hour. This was beyond my expectations and I truly appreciated it.

Excellent Service Department.  Even had my car ready before the time promised! Thank you!

 I took my 2003 Hyndai Sonata in because of a recall on the door handles.  The chrome plating was coming off and they wanted to fix it.  I had noticed that for several months, but didn't do anything about it since the car was 6 years old and doubted that they would fix such a minor thing.  To my surprise when I received the recall notice (along with another recall for the undercarriage of the car) they fixed both problems.  One one visit they said they couldn't replace the door handles because they ran out.  I guess there were a lot of people having the same problem.  So they fixed one thing, and then sent me a card thru the mail to come in and have the door handles fixed.  The did a nice job and it only took about 1 1/2 hrs.  I was a Buick owner in the past (had a Buick Century) and loved it, however since owning the Sonata I think I loke the Sonata better.  The value is terrific! 

Dear Mr. Gartner,

I have enclosed a lettter I wrote to Pugi Hyundai.  As my letter to Mr. Pugliani implies, I am a firm believer that it is my job, as a consumer, to inform the businesses of whom I cater the level of their service.

We have always made a point to thank your staff when work has been completed, but we have been remiss, we have failed to tell you, personally, of the quality of service that we have come to expect.

The high quality of your service was never so apparent until I had the occasion to stop in at Pugi Hyundai.

Incidentally, we appreciate the added service of a free car wash!

Sincerely,

Beverly

THE SERVICE WAS GOOD AND FAST. I WAS OUT OF THERE FASTER THAN I THOUGHT I WOULD BE.

We were treated very professionally.

Gartner Buick service team has always been great and are the reason why my husband I continue to return.