Reviews of Arturo Moreno
(Show all)Review by Jim Kopchok (Naperville, IL)
on August 3, 2010
Alwyas skeptical about buying a new car, but Art and his team at Gartner did a great job. First, there was a professional and low key intro to the cars we wished to see, patient answering of all our questions and no high pressure for sales. Upon our later return to the dealership, he instantly recognized us from our previous visit, found us the car we wanted and a no-hassle negotiation of terms. Follow up calls to make sure everything was in order added to our favorable impression of both Art and Gartner.
Review by Ed
You will not be happy with this review as I am not happy with the automobiile that I purchased. I had totaled my 2004 Buicl Lesabre Limited Celebration model and only had a few days to find another similar Auto. I had many discussions with Stefanie and Greg Rineheart about the auto, Two things in particular I questioned. Since there were over 50,000 miles on the Auto it would probably need brakes and tires. He agreed. I had to drive over 30 miles to your dealership. The car looked good, and we took a short test ride. I decided that the car rode OK on the roads we were on and purchased the auto. It did not take long to find out all the hidden flaws in the auto. Number 1 I had to have the shocks replaced. number two, my mechanic showed me that the tires are worn beyond safe driving. The Instrument panel has lights that are not working. I cannot program the document Information center because the previous owner had a remote starter installed that only works sometimes and has no I dentification that The Buick Information center can Identify with.I priced having two new keys made and it will cost about 270.00 for heys , remotes and programming.I called the dealership Saturday and talked with Joe Martin, because I was told that all three of the salespersons that I dealt with were not available. On A Satyrday. I doubt that very much. ANyway Joe said he would talk to the service manager about the tires and call me Monday afternoon. Naturally I did not get that call. There is no doubt in my mind, if I had had a bit more time and the dealership was not so distant, I would never have purcahsed this Auto. I also do not expect to see this review posted.
Dear Ed,
I am sorry to hear that you feel you did not receive the top notch service that we at Gartner strive for on a daily basis.
Yes, negotiating on a car deal can many times be not the most pleasant of experiences. After speaking with Joe in regards to the tires, Joe had mentioned that due to the low price you negotiated, we couldn't throw in a set of tires, but we were willing to offer you tires at our discounted dealer cost, which you agreed to at the time. Since we buy in bulk, we receive much lower prices than that of the general public.
Again, I understand your frustrations. As far as the key situation goes, we are also at the mercy of the person who traded in the car. If they give us one set, that's what we have to offer. Sometimes, we get lucky, and we get both, but unfortunately, many times that is not the case.
Please feel free to contact my General Manager, Jim Whitgrove, at anytime. I realize that no business can please 100% of the customers 100% of the time, but since you were kind enough to bring this matter to our attention, I would like to try and accommodate you.
Regards,
Roland Gartner
We were treated great and would recommend Gartner of Naperville
My wife and I has a great experience last Saturday with Art and Jason of Gartner Hyundai. We bought an Elantra Touring and we both love the car. We were trated great and would recomend Gartner of Naperville to anyone who currently looking for a vehicle. Thank you Art and Jasson!
Christian Pfister
Dear Mr. and Mrs. Pfister,
I was so pleased to hear about your great experience here at Gartner Hyundai. You made a wonderful choice with the Hyundai Elantra Touring. Thank you again for your business.
With Thanks,
Roland Gartner
Thank You Art
Art was our salesman and he was very knowledgeable regarding the vehicle. He answered all our questions, graciously and patiently. I would recommend him, as the salesperson to contact, when I have a friend who wants of buy a Hyundai.
Art and Gartner Dazzle this South Elgin Hyundai Customer.
Between Arts' dazzeling smile and uncompromising witt, I just couldn't justify leaving the lot without buying something from him.
Would definitely recommend Art and Gartner to our friends
I was very pleased with the way we were treated. Art was very informative and helpful, even though I had him bringing out more than 1 vehicle, because I wasn't sure as to what I wanted.
Would definately recommend him and Gartner to our friends!
Tell us what you think about
Gartner Cars
At Gartner Cars, we value your opinion. We want to know how we're doing—and what we can do better.
Reviewing us is easy—and fun.
Click here to write your own review
Posted reviews are made public in an effort to better serve our clients and to improve our business in the future.
221 reviews already posted on this site!
Our average number of stars received was 4.8.






Check out reviews by people in your home town:
- Addison, IL Car Dealer
- Arlington Heights, IL Car Dealer
- Aurora, IL Car Dealer
- Bartlett, IL Car Dealer
- Berwyn, IL Car Dealer
- Blairsville, GA Car Dealer
- Bolingbrook, IL Car Dealer
- Braidwood, IL Car Dealer
- Chicago, IL Car Dealer
- Cleveland, OH Car Dealer
- Coal City, IL Car Dealer
- Dahinda, IL Car Dealer
- Downers Grove, IL Car Dealer
- Elgin, IL Car Dealer
- Elmwood Park, IL Car Dealer
- Forest Park, IL Car Dealer
- Glen Ellyn, IL Car Dealer
- Glendale Heights, IL Car Dealer
- Hamtramck, MI Car Dealer
- Homer Glen, IL Car Dealer
- Joliet, IL Car Dealer
- La Grange, IL Car Dealer
- Lake In The Hills, IL Car Dealer
- Lansing, IL Car Dealer
- Lemont, IL Car Dealer
- Lexington, IL Car Dealer
- Lisle, IL Car Dealer
- Lockport, IL Car Dealer
- Lombard, IL Car Dealer
- Loves Park, IL Car Dealer
- Montgomery, IL Car Dealer
- Monticello, IL Car Dealer
- Mooseheart, IL Car Dealer
- Naperville, IL Car Dealer
- North Aurora, IL Car Dealer
- Oswego, IL Car Dealer
- Ottawa, IL Car Dealer
- Palatine, IL Car Dealer
- Palos Hills, IL Car Dealer
- Pensacola, FL Car Dealer
- Plainfield, IL Car Dealer
- Plano, IL Car Dealer
- Plattville, IL Car Dealer
- Rockford, IL Car Dealer
- Romeoville, IL Car Dealer
- Roselle, IL Car Dealer
- Saint Charles, IL Car Dealer
- Sandwich, IL Car Dealer
- Seneca, IL Car Dealer
- Shorewood, IL Car Dealer
- South Elgin, IL Car Dealer
- St. Charles, IL Car Dealer
- Sugar Grove, IL Car Dealer
- Urbandale, IA Car Dealer
- Warrenville, IL Car Dealer
- West Chicago, IL Car Dealer
- Western Springs , IL Car Dealer
- Wheaton, IL Car Dealer
- Woodridge, IL Car Dealer
- Yorkville, IL Car Dealer
Check out reviews of these great professionals:
- Ahmad Aburas
- Michael Ammerman
- Mick Aryman
- Norbert Binczak
- Mike Budzinski
- Erik Carrizales
- Jim Christopherson
- Dave Drewniak
- Eddie Elgawli
- Roger Fowler
- Dick Graham
- Jordan Kabranov
- Jeremy Kneip
- Willie Little
- David Machala
- Joe Martin
- Michael Miranda
- Arturo Moreno
- Ron Mukai
- Mike Myers
- Jennifer Paine
- Fred Redeaux
- Jason Rezman
- Russ Rigo
- Greg Rinehart
- Hugh Schlenk
- Dave Weisner


