Oswego Hyundai service guest is pleased with Gartner Hyundai

by Judith P Billa (Oswego, IL) on February 1, 2010
Salesperson: David Machala
Department: Service

 I took my 2003 Hyndai Sonata in because of a recall on the door handles.  The chrome plating was coming off and they wanted to fix it.  I had noticed that for several months, but didn't do anything about it since the car was 6 years old and doubted that they would fix such a minor thing.  To my surprise when I received the recall notice (along with another recall for the undercarriage of the car) they fixed both problems.  One one visit they said they couldn't replace the door handles because they ran out.  I guess there were a lot of people having the same problem.  So they fixed one thing, and then sent me a card thru the mail to come in and have the door handles fixed.  The did a nice job and it only took about 1 1/2 hrs.  I was a Buick owner in the past (had a Buick Century) and loved it, however since owning the Sonata I think I loke the Sonata better.  The value is terrific! 


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