Happy Experience at Gartner Hyundai for this St. Charles Couple

by Jeff Rubin (Saint Charles, IL) on September 28, 2010
Salesperson: Jordan Kabranov
Department: Sales

Jordan promptly met us and showed us the car we were interested in. (2011 Sonata SE)  We drove the car, and told him we were intersted in finding out costs for purchasing or leasing the vehicle. He obtained this information for us within 10-15 minutes, and it was quite clear and easy to understand our options.  He also asked if we owned another Hyundai, and when we informed him we did, he applied $500 owner's loyalty rebate.  The entire deal was completed within 10 minutes.  After we signed the papers with the Finance Manager, Jason spent almost 30 minutes explaining the features of the car to my wife and I.  This was done 30 minutes after dealership closed for the evening.  We were very happy with the experience, and will steer our daughter to Gartner for a Santa Fe within the next few months.

Our reply

Dear Mr. & Mrs. Rubin,

Thank you for your business!  The 2011 Sonata has proven to be our best seller by far, so you definitely made a wise choice.

I'm happy to hear that Jordan was able to get you a great deal on your new car and that the transaction was smooth and done in a timely manner.  We look forward to assisting your daughter with her purchase whenever she is ready.

Sincerely,

Roland Gartner

St. Charles IL Hyundai

Hyundai Dealers St. Charles IL


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