Great Service - Even Though The Oil Change Took A Little Longer Than Normal

by Sheila Rodriguez (Yorkville, IL) on July 2, 2011
Salesperson: David Machala
Department: Service

Great service as usual.  The oil change took an hour.  Normally, it 20 minutes, but it was a busy day.

Our reply

Dear Sheila,

Thank you for both your review and patience.  Although we enjoy busy days in the service department, we also realize that it might mean a little longer wait time for you.  So again, thank you very much for your patience and understanding.

Respectfully,

Roland Gartner

Yorkville IL Hyundai Service Department


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