Frank From Aurora Has Already Recommended Gartner Hyundai and Ken Braxton

by Frank Feska (Aurora, IL) on July 7, 2011
Salesperson: Ken Braxton
Department: Sales

Went in to buy a car for our son.  Ken was very professional and courteous.  We never felt overly pressured and he was very informative and answered all of our questions.  What was nice was that if Ken did not know the answer to something, he took the time and effort to find out.  This is refreshing as many times, sales people are know it alls.  We have been in sales for years and know that it takes a certain something to get people to do what we, as sales people, want them to do.  While he did do some of this, it was subtle and perfectly right.  The car has been all that was advertised to us and we are very pleased, so far, with our first Hyundai.  We have already recommended you and fully intend to begin a relationship.

Our reply

Dear Frank,

Congratulations on your first new Hyundai!  Thank you for giving Gartner Hyundai the opportunity to earn your business.  And, thank you for the kind words about Ken.

Sincerely,

Roland Gartner

Aurora IL Hyundai Dealer

 


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