I had been seriously contemplating the purchase of a 2011 Hyundai Elantra and after checking availability and prices via the internet, had even visited another dealership and taken a test drive.   That dealership refused to budge off of the sticker price and didn't even have an Elantra in the color and with the options I was looking for in stock and told me I would have to take what they had. 

I then contacted your dealership via e-mail seeking some additional information regarding the Hyundai Elantra Limiteds you had in stock.  Jordan soon contacted me by phone to let me know his availability and I told him I would visit the dealership later in the day but was unsure of the exact time.  He even called me again later in the day to let me know he had to step out of the office briefly and make sure that I wasn't planning to come during his absence.  

Upon arriving at the dealership later that evening, I was greeted warmly by Jordan and he checked the availability of an Elantra Limited that had the options I was looking for.  Your dealership did indeed have a vehicle in stock that met my specifications exactly and Jordan pulled it in to the Service Center so that we could look at it in the comfort of the Service Department where it was warm and dry as it was cold and raining very hard outside.  

We returned to the office and Jordan, true to his word on the phone earlier that morning, gave me the invoice price of the vehicle which was the exact color and had all of the options that I was looking for!  I was very impressed with his professionalism and appreciated his no-pressure approach along with the fact that there were no gimmicks or games when it came to the price of the vehicle.  He also did not try to sell me any additional features that I wasn't interested in or try the "bait and switch", attempting to sell me a car that I didn't want.  He listened to my concerns regarding financing and was especially helpful in that area.  I knew I had the right salesman when a previous customer of Jordan's waited patiently as he had returned to Gartner to purchase another car and wanted to once again do business with Jordan.       

I purchased the car that evening and drove it home the same night but not until Jordan had thoroughly explained the all of the features on the car and even set up the blue-tooth for my phone!  Upon returning to the dealership the following week, Jordan quickly took care of me and provided me with a loaner car while mine was being sealcoated.  He assured me multiple times that I could call him or stop by at any time if I had questions about the operation of the car or its' features.  It's nice in this day and age to see that there are businesses that still place a high value on customer service and make it a priority and strive to provide the best possible experience to each and every customer who walks through the door!

Although this was my first experience with your dealership, I would certainly return to Gartner the next time I am in the market for a new or used vehicle and I would definitely purchase another vehicle from Jordan!  Overall, Jordan and the Gartner dealership made buying a new vehicle as stress-free as possible and it was a very positive experience.  I would highly recommend that anyone considering the purchase of a new vehicle visit Gartner and ask for Jordan!