Service Department Reviews from Yorkville, IL

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Gartner Hyundai's Service Department Receives A Great Review From Repeat Customer

by Jim E Kock (Yorkville, IL) on September 16, 2011
Salesperson: David Machala
Department: Service

This is my third Hyundai from Gartner - second Sonata- Great Cars! and staff.

Mark Z and Dave in service go "above the call" to make things right!

I look forward to my next purchase!

Best regards,   Jim

 

Our reply

Dear Jim,

Thank you for your continued business here at Gartner Hyundai!  Very much appreciated!  Thank you for allowing Gartner Hyundai to service your Sonata!

Sincerely,

Roland Gartner

Hyundai Service Department Yorkville IL


Great Service - Even Though The Oil Change Took A Little Longer Than Normal

by Sheila Rodriguez (Yorkville, IL) on July 2, 2011
Salesperson: David Machala
Department: Service

Great service as usual.  The oil change took an hour.  Normally, it 20 minutes, but it was a busy day.

Our reply

Dear Sheila,

Thank you for both your review and patience.  Although we enjoy busy days in the service department, we also realize that it might mean a little longer wait time for you.  So again, thank you very much for your patience and understanding.

Respectfully,

Roland Gartner

Yorkville IL Hyundai Service Department


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