Service Department Reviews from Glen Ellyn, IL
(Show all)High Quality Service at Gartner Hyundai
Dear Mr. Gartner,
I have enclosed a lettter I wrote to Pugi Hyundai. As my letter to Mr. Pugliani implies, I am a firm believer that it is my job, as a consumer, to inform the businesses of whom I cater the level of their service.
We have always made a point to thank your staff when work has been completed, but we have been remiss, we have failed to tell you, personally, of the quality of service that we have come to expect.
The high quality of your service was never so apparent until I had the occasion to stop in at Pugi Hyundai.
Incidentally, we appreciate the added service of a free car wash!
Sincerely,
Beverly
Dear Beverly,
I truly appreciate the time you took to make me aware of how well my service department is doing! However, I am sorry to hear of your unfortunate experience at your local dealer.
Thank you for taking the extra time to drive from Glen Ellyn to Aurora to do business here at Gartner Hyundai. All of us here sincerely appreciate it!
With Thanks,
Roland Gartner
Gartner Cars 2009-11-12
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