Service Department Reviews from Bolingbrook, IL
(Show all)The Service Team and Norbert at Gartner Hyundai Saab Are Great!
Everyone at Gartner is great. Norbert Binczak is a very hard worker and very helpful.
Dear Anna,
Thank you for the review, and for choosing Gartner to service your Hyundai Sonata. We appreciate it!
Sincerely,
Roland Gartner
Gartner Cars 2011-07-02
Gartner Hyundai Saab Service Department Exceeded Expectations
I experienced a check engine light and acceleration difficulty around 3 o'clock on a Saturday afternoon. Was near the dealership and decided to drive in, anticipating leaving my car until Monday. David was the only service advisor available. He checked the car, said it looked like something that could be quickly fixed. I was on my way again in less than an hour. This was beyond my expectations and I truly appreciated it.
Dear Carol,
Sorry to hear about the minor problem with your vehicle, but I'm very pleased to hear that we were able to correct the problem quickly for you. Thank you for taking the time to let me know.
Sincerely,
Roland Gartner
Gartner Cars 2011-03-13
Bolingbrook Customer Gives Gartner Service 10 Stars!
I am greatly satisfied with my service expienernce at Gartner. The score that I'll give to it is a 10.
Dear Alden,
Wow, 10 stars instead of 5. Thank you very much. Happy to hear that, and thank you for choosing Gartner Hyundai to take care or YOUR Hyundai.
Sincerely,
Roland Gartner
Gartner Cars 2010-10-05
Bolinbrook Customer Impressed with Gartner's Service
I recently bought my 2007 Hyundai Santa Fe at Gartner Hyundai in December 2009. A few days ago i took my car in to pick-up some white paint for a scratch on the car and to have my TPMS light checked out. Everyone I came in contact with was very friendly and helpful. I wanted to especially point out how nice Jason Rezman was. He was the one who actually financed my car back in December. He was at the cashier's counter when I was paying for my paint and was very helpful when I asked him about where I should go and what I should do about my TPMS light. He actually came out to the parking lot to look at my car for me and had me bring it inside. He personally checked out the air on my tires and went above and beyond anything he really needed to do. He could have just pointed me in the right direction and sent me on my way, but he took the time to personally help me. Once we found that I did need a technician to inspect the TPMS light, Jeremy Kneip helped me take care of the paper work. He was very friendly as well. I wish I could remember all the names of the people I cam in contact with because everyone was just so nice. I just wanted to say thank you!
Dear Julie,
Thank you so much for taking time to write such a glowing review. I will be sure to acknowledge Jason for taking the extra steps to help you out.
Additionally, Jeremy is relatively new with my company, so it is nice to hear that he is doing a good job as well.
Thank you again for your business! It is truly appreciated.
Sincerely,
Roland Gartner
Gartner Cars 2010-05-12

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