This is our third purchase a Gartner. My wife and I have been to a lot of dealerships and have seen lots of tactics over the years, but my wife ended up getting her last 2 Hyundai vehicles new at Garner and I had strayed and stuck to my old habits picking up used vehicles from other dealers.

We were not really prepared to have to find another vehicle for me so soon after I had purchased one from another dealer in the area, but the situation called for it rather abruptly and she talked me into taking a ride to Gartner pointing out that the two cars she had were never in the shop for anything other than routine care and I agreed she may be right this time, and I need to change my old ways as they have not done right by me lately. 

So we walk in and Bob was really good to us. There was no pressure in upgrading, downgrading, new or used. He answered all of our questions and treated us well (and so did the others we experienced the previous two times) but Bob was cool.

We asked for a specific vehicle and asked if there was a used one available. Without a hitch Bob took out his trusty stock sheet, flipped a page, and there it was, the only one there. So then we walked out to see our newest addition, a 2009 Veracruz with features galore and a price you just couldn't pass up. Of course it's what my wife wanted almost 2 years ago when we got her new Santa Fe in 09, but this one was going to be mine this time (still used) but Bob and Jason did me proud. In a sense, I took home that night a used (but for all intents and purposes... NEW) 09 Veracruz and have absolutely no regrets.

Hyundai makes a great product, and Gartner delivers a great dealership that sells that product. From my years of experience, the entire dealership is a very great experience from first time purchase, sales staff, service department, to trade in the old and purchase the next. This dealership alone sets the bar for all others to model after.

As long as Hyundai makes a great product and Gartner keeps selling it and only gets better and more innovative in setting dealership standards or others to follow, we'll more than likely be back for #4. But we apologize in advance, it may be a few years before we're ready to bring you our old Hyundai's and get new ones.  Just keep in mind that my wfe has been loyal to Gartner and Hyundai, and I'm now a convert.

The Veracruz is a beautiful vehicle I hope Hyundai can only improve upon and keep in its lineup for many years to come. 7 passengers, XUV's, crossovers, whatever class you want to put it in, it's a winner, and so is the Gartner dealership.