Bolinbrook Customer Impressed with Gartner's Service

by Julie Rybarczyk (Bolingbrook, IL) on May 12, 2010
Salesperson: Jason Rezman
Department: Service

I recently bought my 2007 Hyundai Santa Fe at Gartner Hyundai in December 2009.  A few days ago i took my car in to pick-up some white paint for a scratch on the car and to have my TPMS light checked out.  Everyone I came in contact with was very friendly and helpful.  I wanted to especially point out how nice Jason Rezman was.  He was the one who actually financed my car back in December.  He was at the cashier's counter when I was paying for my paint and was very helpful when I asked him about where I should go and what I should do about my TPMS light.  He actually came out to the parking lot to look at my car for me and had me bring it inside.  He personally checked out the air on my tires and went above and beyond anything he really needed to do.  He could have just pointed me in the right direction and sent me on my way, but he took the time to personally help me.  Once we found that I did need a technician to inspect the TPMS light, Jeremy Kneip helped me take care of the paper work.  He was very friendly as well.  I wish I could remember all the names of the people I cam in contact with because everyone was just so nice.  I just wanted to say thank you!

Our reply

Dear Julie,

Thank you so much for taking time to write such a glowing review.  I will be sure to acknowledge Jason for taking the extra steps to help you out. 

Additionally, Jeremy is relatively new with my company, so it is nice to hear that he is doing a good job as well.

Thank you again for your business!  It is truly appreciated.

Sincerely,

Roland Gartner

Bolingbrook Hyundai


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